In the face of the Covid-19 pandemic, our units are open extra hours, valuing everyone's safety and well-being.

COVID-19
Omint Life Insurance guarantees payment of indemnities for covered events, even those caused by the new coronavirus.

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Contact us

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What you can get from Omint Support:

Guidance on how to best use your plan.
Clarifications on expense reimbursement processes.
Immediate information on contracted coverage.
Forwarding authorization requests for hospitalizations, highly complex exams and other procedures.
Information on establishments and accredited professionals.

By phone

24H SERVICE

Brazil

0800 726 4000
11 4004 4011

Exterior

+55 11 2132 4292
+55 11 3254 2121

24H Travel Insurance

Brazil

0800 726 4002

Abroad

+55 11 2132 4292
+55 11 3254 2121
Call collect via local operator.

Exclusive to Omint Premium plans,
Omint Access and Omint Corporate.

BY WHATSAPP

24H service

(11) 99935-1140

PEOPLE WITH HEARING DEFICIENCY OR SPEAKING Exclusive 24H service
Through adapted devices

0800 727 7070

SMS (Text message)

11 95951 0005

CHAT

ONLINE

24h Medical Guidance

0800 726 4001

Talk to an Omint doctor at your disposal
by phone 24 hours a day.

Medical guidance and evaluation by videoconference

Service from 8 am to 12 pm, from 1 pm to 5 pm and from 6 pm to 10 pm, from Monday to Sunday, available for all ages.
ACCESS

*It is not a consultation channel, does not provide an ambulance and does not provide emergency care.

24h Medical Guidance

0800 726 4001

Talk to an Omint doctor at your disposal
by phone 24 hours a day.

Or if you prefer, send a message:

PERSONAL ATTENDANCE

In order to guarantee the safety and well-being of all during the easing of the quarantine in the State of São Paulo, from 9/1/2020, the face-to-face service at Omint units and service centers follows the following schedules:

• Vila Omint: 10 am to 14 pm;
• Customer service desk Hospital Sírio-Libanês: 08 am to 17 pm;
• Customer service desk Hospital Israelita Albert Einstein: 07:30 am to 16:30 pm.
• Berrini Unit: 10 am to 14 pm (for refund).
• UnitAlphaville: 10 am to 16 pm. Lunch break: 12 am to 13 pm;
• Ribeirão Preto Unit: 10 am to 4 pm. Lunch break: 12 am to 13 pm;
• Rio de Janeiro Unit: 10 am to 4 pm. Lunch break: 12 am to 13 pm;

We also clarify that entry will not be allowed to:
• Animals;
• People without a mask.

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