Get a
quotation

Claim Notice

Claim Notice

We know that unforeseen events happen, especially when we are far from our home.  That is why we are with you and created this exclusive channel for you to tell us what happened and we can offer you all the necessary care.  Below you will find the forms for Reimbursing the coverage of your Omint Seguros Viagem, however, if you need any assistance feel free to contact us on the phone 0800 726 4115. If you are traveling outside of Brazil, call from anywhere in the world, collect at +55 11 2132 4212 or send an email to refund@omintseguroviagem.com.br, we are available 24 hours a day, 7 days a week  .

Request Reimbursement

#1

Download the form

Travel Claim Form

Credit Authorization Form

List of documents by coverage

Declaration of sole heirs

#2

Print and fill in the data

#3

It is recommended to send via
registered letter or SEDEX to:

Omint Seguros S.A
A/C: Departamento de Reembolso
Rua Franz Schubert, 33 – Jd. Paulistano
São Paulo – SP CEP: 01454-020

#4

We will get in touch with you.

Payment methods: Payment with credit cards in up to 6x sem juros 6x sem juros installments of minimum R$ 100,00

Product registration is automatic and does not represent approval or recommendation by Susep; Susep's customer service telephone number is: 0800 021 8484. SUSEP – Superintendency of Private Insurance – Federal authority responsible for monitoring, standardizing and controlling the insurance markets, open supplementary pensions, capitalization, reinsurance and insurance brokerage. Attention: Travel insurance is not health insurance! Read the contractual conditions carefully, observing your rights and obligations, as well as the limit of the insured capital contracted for each coverage. Omint Seguros S.A. - CNPJ: 20.646.890/0001-10 - SUSEP Code: 02542. Call Center: 0800 726 4115 | OMINT Ombudsman 0800 726 4116 (weekdays, from 8am to 6pm – Brasília time) / Ouviria@omintseguros.com.br – Contact channel for situations already submitted to the Customer Service Center.
NATIONAL TRAVEL INSURANCE: SUSEP Process nº 15414.900619/2015-16. INTERNATIONAL TRAVEL INSURANCE: SUSEP Process nº 15414.900612/2015-02.